NATIONWIDE ONSITE IT SUPPORT SERVICES
Get IT Support You Can Rely On With On-Demand
Certified Experienced Onsite Technicians.
Expert onsite techs for multi-location businesses & managed IT service providers are just one call away.
Our experienced IT consultants are located in all major cities and regional areas across Australia.
Branch / Remote Office
Access a nationwide on-demand IT workforce of certified professionals. Get a reliable technician to a branch office, retail outlet or any other business location ASAP.
MSP & Outsourced IT
Extend your service reach with a flexible, on-demand onsite partner. Enhance the quality of your IT support services to preserve customer contract renewals and land bigger clients.
TRUSTED BY THESE COMPANIES:
WHAT WE DO
All IT Support Services Available Throughout Australia
IT consultants can help you with any technical project or issue. From multisite installations to deployment projects, expert assistance is only a call away.
HOW IT WORKS
Need IT Support ASAP?
Our process makes it easy to get the IT help you need as quickly as possible. Get a qualified experienced onsite tech with 3 simple steps.
Since 2006, The I.T. Guys have been a trusted provider of comprehensive onsite IT services and computer support to business clients in all states, major cities, and regional areas across Australia. Our team of dedicated technicians specialise in delivering high-quality onsite technical support including; remote/office, smart hands and outsourced business IT services that cater to our clients’ specific and diverse needs.
Tell Us What You Need
Submit Service Request, Contact Us (our help desk reponds very quickly) or call us – (07) 3041 1315
Get Connected
Onsite Technician Dispatch
IT consultants will arrive onsite on the day/time that suits you and complete the IT service request ASAP.
HOW IT WORKS
Need IT Support ASAP?
Our process makes it easy to get the IT help you need as quickly as possible. Get a qualified experienced onsite tech with 3 simple steps.
Since 2006, The I.T. Guys have been a trusted provider of comprehensive onsite IT services and computer support to business clients in all states, major cities, and regional areas across Australia. Our team of dedicated technicians specialise in delivering high-quality onsite technical support including; remote/office, smart hands and outsourced business IT services that cater to our clients' specific and diverse needs.
Tell Us What You Need
Submit Service Request, Contact Us (our help desk reponds very quickly) or Call Us – (07) 3041 1315
Get Connected
Onsite Technician Dispatch
IT consultants will arrive onsite on the day/time that suits you and complete the IT service request ASAP.
EXPERIENCED, RELIABLE, FLEXIBLE, ONCALL
Top Rated Onsite IT Services Anywhere in Australia
Professional onsite service technicians are on standby to help you, all across Australia
Save Time
Managing multiple vendors too much hassle? Our professional onsite technicians are there when you need them, without the stress and paperwork.
Lower Costs
99% first-call resolution for service requests tells the whole story. We get all IT service requests done efficiently and you save money in the process.
Reliability
You can count on our technicians’ experience, professionalism and expertise. Onsite tech did a great job? You can request them again next time.
Scalability
From a simple fix to a multi-site incident, we get the job done. Your technician do a great job? You can request them again next time.
PROFESSIONAL IT SUPPORT
Case Studies: Successful Solutions
For Industry Leaders
OUR WORK
Featured Case Studies
Major national and international companies across Australia rely on The I.T Guys and our partners.
Take a look at some of our recent work.
OUR CLIENTS
Our Clients Trust Us To Deliver
Here's What They Are Saying
In our experience The I.T. Guys are professional, reliable and extremely competent. Their techs are proactive and think outside the box, coming up with excellent suggestions to resolve ICT issues and assisting us to make positive changes for the future. The I.T. Guys are responsive and always available to resolve ICT issues at short notice. Their technicians are also very approachable and patient when explaining ICT issues to others, who have limited knowledge. The I.T Guys are always a pleasure to work with.
The I.T. Guys have provided outstanding ICT Services to RCCC since 2013. During this time, The I.T. Guys have completed several major projects for our company including: Office 365 for Business - data migration, configuration and implementation. RCCC Website - design, development, administration, updates and backups. Server Upgrades - files share, backup systems, SSD and storage capacity. We have always found The I.T. Guys technicians to be professional, courteous, and dependable.
Engagis continually require smart hands onsite technicians to support our clients in New South Wales, Queensland, Victoria and other regional areas across Australia. The I.T. Guys have helped Engagis provide great customer service to our clients. The reviews from our clients have been consistently positive and the team is always willing to go the extra mile to meet our clients needs. Thank you and we look forward to a long and mutually beneficial partnership between vendor and support provider.
NATIONWIDE IT SUPPORT SERVICES COVERAGE
Nationwide Coverage For Small Business, Mutli-site & Enterprise-level I.T. Support and Projects
For over 17 years, The I.T. Guys have provided onsite IT support and computer repair services to our business clients right across Australia. Our technicians service ALL Australian states, major cities and regional areas. We currently contract over 100 certified professionals and our mission is to provide the highest quality IT support service in Australia.
Regional Areas
Remote Locations
Frequently Asked Questions
Have questions or need more information about our technicians or onsite IT services? Find your answers here… or Contact Us Today!
Nationwide Onsite IT Services
What is your service coverage area?
How do you handle coverage in remote areas that are far away from large towns?
Do you have business insurance coverage and public liability insurance?
How do we place service requests?
– Submit the form on our website
– Email: support@the-it-guys.com.au
– Call: 0457 298 534
Our Servicedesk consultants will respond to your request ASAP.
What is your organizational structure for fulfilling service requests?
What type of ticketing system do you use? Can our staff have accounts?
Do you retain any non public information, such as admin or network passwords, or require us to install agents to our devices, like a managed service provider?
Qualified Experienced Technicians
National network of experienced Smart Hands Technicians will travel to you and resolve any IT issues that are keeping you from growing your business. We offer a comprehensive and on-demand staffing service nationwide. Get access to experienced reliable techs to supplement your workforce fast, eliminating the need to hire in-house.
What are your technicians' credentials?
Are your technicians employees of your company or contractors?
Do your technicians have appropriate insurance?
Whats is the repsonse time for your technicians to be onsite?
Can we assign a technician to a specific site that goes there by default?
Can you provide us recurring site visits by the same technician?
Can you provide training to your technicians for our unique systems, prior to a project?
Contact Us
Phone
(07) 3041 1315
Head Office
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We will NEVER send you spam or share your information with third parties.
BECOME A
Partner
Join our exisiting partners such as ASI Solutions, Vault IT, Engagis, Best Technologies, etc. Access a nationwide on-demand IT workforce of certified, experienced, professionals to increase the quality of support for your clients.
BECOME A
Technician
Providing our clients with outstanding ICT services and solutions is at the centre of our mission. When you become an ITG onsite service technician, you’ll get access to our broad portfolio of clients and ongoing IT requests in your area.
