Our Clients
Our Clients Trust Us To Deliver
Here’s What They Are Saying
In-Depth Knowledge Of Medical IT Systems & Technology Allowed Seamless Integrations & Addressing Our Concerns With Incredible Efficiency
From the moment we engaged the services of ITG, their professionalism and expertise were evident. They took the time to understand the unique needs and challenges of our plastic surgery practice and tailored their solutions accordingly. Their in-depth knowledge of medical IT systems and technology allowed them to implement seamless integrations and address our concerns with incredible efficiency.
ITG have been nothing short of remarkable. Whenever we encountered technical issues or needed assistance, they were just a phone call or email away, ready to provide prompt and reliable support. It’s crucial for our practice to maintain smooth operations, and the team’s rapid response and resolution times have been exceptional, minimizing any potential downtime.
Security is a paramount concern in the medical field, and I’m thrilled to say that ITG has taken stringent measures to safeguard our sensitive patient data. Their proactive approach to cybersecurity is commendable, and it has given us peace of mind knowing that our patients’ confidentiality is in capable hands.
In addition to their technical prowess, the team members are courteous, patient, and understanding, even when dealing with individuals who might not be as tech-savvy. They go the extra mile to ensure that everyone in our practice feels comfortable and confident using the technology and software they provide.
ITG have undoubtedly streamlined our workflows and improved our overall efficiency. From optimizing our network infrastructure to providing reliable backup and data recovery solutions, they have played a pivotal role in enhancing the productivity of our practice.
Proactive & Thinking Outside The Box, Resolving All ICT Issues & Assisting Us To Make Positive Changes For The Future
ITG are professional, reliable, and extremely competent. Their techs are proactive and think outside the box, coming up with excellent solutions to resolve all ICT issues and assisting us to make positive changes for the future. ITG are responsive and always available to resolve technical problems at short notice. The entire team is also very approachable and patient when explaining ICT to others, who have limited knowledge. ITG are always a pleasure to work with.
Willing To Go The Extra Mile To Meet Our Client’s Needs. We Look Forward To A Long & Mutually Beneficial Partnership
Engagis continually require smart hands onsite technicians to support our clients in New South Wales, Queensland, Victoria and other regional areas across Australia. ITG have helped Engagis provide great customer service to our clients. The reviews from our clients have been consistently positive and the team is always willing to go the extra mile to meet our clients needs. Thank you and we look forward to a long and mutually beneficial partnership between vendor and support provider.
Ability To Communicate In A Clear & Understandable Manner, Coupled With Their Technical Expertise, Has Made All The Difference In Streamlining My IT Operations
From the very first interaction, it was evident that the ITG team was committed to providing top-notch service with a personal touch. They took the time to listen to my specific needs and concerns, ensuring they fully grasped the challenges I faced as a physiotherapist trying to navigate the world of technology.
What sets ITG apart is their exceptional communication skills. They possess the remarkable ability to explain complex IT concepts in simple, jargon-free language. Whenever I encountered technical difficulties or had inquiries, they responded promptly and patiently, walking me through the solutions step by step. This level of attentiveness and clarity is invaluable for someone like me, who isn’t well-versed in the intricacies of IT systems.
Their dedication to customer satisfaction is commendable. They didn’t just provide quick fixes but took the time to educate me on preventive measures and best practices. I now feel more empowered and confident in handling basic IT issues on my own, thanks to their guidance and support.
Moreover, the ITG team’s expertise is truly remarkable. They swiftly diagnosed and resolved various IT problems that I encountered, ensuring minimal disruptions to my practice. Their efficient solutions have significantly improved my productivity, allowing me to focus more on my patients and less on technical concerns.
As a healthcare professional, data security is of utmost importance to me and my patients. I was impressed with their commitment to safeguarding sensitive information. They implemented robust security measures, ensuring that my practice’s data is protected from potential threats.
Overall, ITG have been a game-changer for my physiotherapy practice. Their ability to communicate in a clear and understandable manner, coupled with their technical expertise, has made all the difference in streamlining my IT operations.
We Have Always Found ITG To Be Professional, Courteous & Dependable
ITG have provided outstanding ICT Services to RCCC since 2013. During this time ITG have completed several major projects for our company including Office 365 for Business – data migration, configuration, and implementation. RCCC Website – design, development, administration, updates, and backups. Server Upgrades – files share, backup systems, SSD and storage capacity. We have always found ITG Onsite Technicians to be professional, courteous, and dependable.
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Contact Us
Phone
(07) 3041 1315
support@the-it-guys.com.au
Head Office
14 Barellan Avenue, Buddina, QLD, 4575
