Onsite IT Support For Business & MSPs
Expand Your Coverage, Keep Your Clients Happy & Secure New Business
Since 2006, The I.T. Guys have been a trusted provider of comprehensive onsite IT services and computer support to business clients in all states, major cities, and regional areas across Australia. Our team of dedicated technicians specialise in delivering high-quality onsite technical support including; remote/office, smart hands and outsourced business IT services that cater to our clients' specific and diverse needs.
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ONSITE IT SUPPORT SERVICES
Managing your own in-house IT staff is difficult.
Recruitment, onboarding, and training can cause substantial costs and waste your valuable time.
However, this is exactly where our expertise comes into play. We stand as a trusted partner for numerous Managed Service Providers (MSPs), Original Equipment Manufacturers (OEMs), Multi-Site and Franchise Businesses throughout Australia who aim to optimise the value they offer their clients. Through our expert IT services, we empower our partners to broaden their reach and enhance their brand identity. With over 17 years of unwavering experience, a nationwide network of 100+ technicians, and an incredible 90% client satisfaction rating, we are the perfect partners for streamlined IT workforce management.
Regular Physical Audits
Break yourself free from cumbersome vendor management and instead focus on acquiring new clients.
Extensive National Reach
Expand the geographical scope of your services to encompass every corner of Australia.
Experience the advantage of cost clarity and how much you’ll be spending, eliminating any unpleasant financial surprises.
Certified On-Site Specialists
No more concerns about the calibre of onsite technician representing your business.
Highly Responsive Project Team
With us, you’ll get proactive communication that will ensure the successful completion of tasks on the first site visit.
Service Level Agreements
We go above and beyond to fulfil each of your individual service requirements to best suit your needs.
We seamlessly collaborate with...
OEM Hardware Manufacturers
Distinguished OEM hardware manufacturers boasting a nationwide client reach, seeking top-tier installation services.
Outsourced IT and MSP Enterprises
IT service firms and MSP enterprises looking to extend their service horizons, exceeding geographical boundaries.
Telecom carriers who require cabling and demarcation extension point services to augment their client offerings.
Property Management Companies
Property management and real estate agencies that wish to optimise the relationship between technological prowess and property excellence.
Multisite & Franchise Business Owners
Multisite and Franchise business owners who value IT support consistency across all business locations throughout Australia.
Featured Case Studies
Major national and international companies across Australia rely on The I.T Guys and our partners.
Take a look at some of our recent work.
New Stores Full
ICT Roll Out
Telstra Stores AusPost Shops: Ongoing Projects
Why Choose Us?
Service Requests & Projects
Real Client Rating
EXPERIENCED, RELIABLE, FLEXIBLE, ONCALL
Top Rated Onsite IT Services Anywhere in Australia
Professional onsite service technicians are on standby to help you, all across Australia
Managing multiple vendors too much hassle? Our professional onsite technicians are there when you need them, without the stress and paperwork.
99% first-call resolution for service requests tells the whole story. We get all IT service requests done efficiently and you save money in the process.
You can count on our technicians’ experience, professionalism and expertise. Onsite tech did a great job? You can request them again next time.
From a simple fix to a multi-site incident, we get the job done. Your technician do a great job? You can request them again next time.
Explore Innovative Onsite IT Solutions to Elevate and Expand Your Business
Are you prepared to propel your business to new heights? Consider entrusting your client projects to our capable hands. Our expert team of IT professionals will always be on the watch to serve your clients' needs, anywhere in Australia.
Entrust your IT operations to us and we will help in delivering unparalleled value to your valued clients. While we take on the front-line responsibilities for you, you get to nurture existing client relationships and seamlessly forge ahead in securing new business opportunities.
Regardless of the time or place your clients seek assistance, our team of trained IT professionals will be ready to provide the required support and assistance. We are your trusted partner who will always deliver excellence and ensuring your customers' complete satisfaction will remain our primary objective.
(07) 3041 1315
Our Clients Trust Us To Deliver
Here's What They Are Saying
In our experience The I.T. Guys are professional, reliable and extremely competent. Their techs are proactive and think outside the box, coming up with excellent suggestions to resolve ICT issues and assisting us to make positive changes for the future. The I.T. Guys are responsive and always available to resolve ICT issues at short notice. Their technicians are also very approachable and patient when explaining ICT issues to others, who have limited knowledge. The I.T Guys are always a pleasure to work with.
The I.T. Guys have provided outstanding ICT Services to RCCC since 2013. During this time, The I.T. Guys have completed several major projects for our company including: Office 365 for Business - data migration, configuration and implementation. RCCC Website - design, development, administration, updates and backups. Server Upgrades - files share, backup systems, SSD and storage capacity. We have always found The I.T. Guys technicians to be professional, courteous, and dependable.
Engagis continually require smart hands onsite technicians to support our clients in New South Wales, Queensland, Victoria and other regional areas across Australia. The I.T. Guys have helped Engagis provide great customer service to our clients. The reviews from our clients have been consistently positive and the team is always willing to go the extra mile to meet our clients needs. Thank you and we look forward to a long and mutually beneficial partnership between vendor and support provider.