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(4.5/5) CLIENT RATING

Professional IT Field Services for Companies & MSPs

Broaden Reach, Exceed Client Expectations, and Scale Your Business

Tap into a national network of IT professionals, including customer service agents, field technicians, project managers, and recruiters, all equipped to represent your brand seamlessly and we are Just one call away to assist you.

Since 2006, ITG have been a trusted provider of comprehensive IT field services and onsite support for business clients in all states, major cities, and regional areas across Australia. Our team of dedicated IT professionals deliver high-quality onsite technical support including smart hands and outsourced business IT services that cater to our clients’ specific and diverse needs.

Jon Viney

Service Delivery Manager, ITG Onsite Technicians

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Tell us about the service you require. One of our dedicated team will get back to you ASAP.

What we offer

IT Field Services Available Throughout Australia

Outsourced Technicians

Our outsourced technicians integrate seamlessly into your operations, providing expert IT support without the overhead of full-time staff. They are equipped to handle various IT tasks, ensuring your systems run efficiently.

ACMA Certified Data Cablers

Our ACMA certified data cablers specialize in installing and maintaining structured cabling systems that form the backbone of your network infrastructure. Ensure compliance with industry standards, providing high-speed connectivity.

Network Engineers

Our network engineers design, implement, and manage robust network solutions tailored to your business requirements. They focus on optimizing performance, enhancing security, and ensuring scalability to support your growth.

Nationwide Field Technicians

With a presence in all major cities and regional areas across Australia, our nationwide field technicians provide prompt and reliable onsite IT support. They are ready to address your IT needs wherever your business operates.

AV/VC Installers

Our audio-visual and video conferencing installers set up state-of-the-art systems that facilitate effective communication and collaboration. They ensure seamless integration with your existing infrastructure for optimal performance.

Electricians

Our licensed electricians handle the electrical aspects of your IT installations, ensuring safe and compliant power solutions. They work closely with our IT professionals to provide a cohesive service that supports technology requirements.

The Complexity of Managing IT Teams Simplified

Manage Time, Pocket-Friendly Cost and Always Push the Growth.

Effortless Audits

Simplify vendor processes and dedicate your resources to acquiring more clients.

Comprehensive Coverage

Deliver IT services across Australia with seamless coordination in every region.

Straightforward Pricing

Enjoy transparent, upfront costs with no hidden fees or unexpected expenses.

Certified Professionals

Rely on skilled technicians to deliver expertise and represent your business with confidence.

Communication

Benefit from real-time updates to ensure tasks are completed accurately and efficiently.

Custom Contracts

Customize agreements to align with your business’s unique goals and requirements.

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OUR PARTNERS

We seamlessly collaborate with…

OEM Hardware Manufacturers

Top-tier OEM manufacturers nationwide seek expert installation services for seamless operations.

Outsourced IT & MSP Enterprises

IT firms and MSPs looking to extend services beyond geographical limits and increase reach.

Telecommunication Carriers

Telecom carriers need cabling and demarcation point services to enhance client offerings.

Property Management Companies

Real estate agencies looking to integrate technology and property management for optimal service.

Multisite & Franchise Owners

Franchise and multisite owners seeking consistent IT support across business locations nationwide.

Advantages

Why Choose Us?

Years Experience

Technicians Nationwide

Service Requests & Projects

Real Client Rating

OUR WORK

Featured Case Studies

Major national and international companies across Australia rely on ITG and our partners. Take a look at some of our recent work.

Spotlight: New Stores Full ICT Rollout

Spotlight required a complete ICT setup for new stores. ITG efficiently delivered cabling, networked computers, POS terminals, and EFTPOS machines to ensure smooth operations on time.

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Telstra Stores & AusPost Shops: Ongoing Projects

ITG resolved ICT challenges at Telstra Stores and Australia Post Offices nationwide, tackling networking errors with a robust solution to ensure seamless service across all locations.

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Headspace: Govt. Grant ICT Upgrades

Headspace used a $25K government grant to upgrade its ICT infrastructure. ITG strategically planned equipment purchases and optimized network setup, ensuring maximum value within budget.

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EXPERIENCED, RELIABLE, FLEXIBLE, ONCALL

IT Solutions Delivered Nationwide: Expert Support Tailored for Your Business

Skilled Technicians Ready to Keep Your Business Moving Forward

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Efficient Support Systems

Streamline your IT needs with our responsive onsite technicians—no extra paperwork required.

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Cost-Effective Strategies

Optimize your resources with our high first-call resolution success rate, saving time and money.

Remarkable Performances

Rely on certified professionals for consistent service. Request the same technician anytime.

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Flexible Service Models

From simple troubleshooting to complex multi-site fixings, we provide all solutions.

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Transform IT Field Services into a Business Advantage

Unleash Growth Opportunities with Reliable Onsite IT Support

Take your business to the next level by partnering with our experienced IT field service team. We provide onsite technical support and solutions across Australia, ensuring seamless operations and minimizing downtime. From hardware installations to troubleshooting and system maintenance, our experts deliver fast, efficient service whenever and wherever you need it. Focus on growing your business while we keep your IT infrastructure running smoothly.

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OUR CLIENTS

Our Clients Trust Us To Deliver
Here’s What They Are Saying

☆☆☆☆☆ (4.5/5)

CLIENT SATISFACTION RATING

Julie Downie

Practice Manager, Headspace

In our experience ITG are professional, reliable and extremely competent. Their techs are proactive and think outside the box, coming up with excellent suggestions to resolve ICT issues and assisting us to make positive changes for the future. ITG are responsive and always available to resolve ICT issues at short notice. Their technicians are also very approachable and patient when explaining ICT issues to others, who have limited knowledge. ITG are always a pleasure to work with.

Peter Campbell

Director, RCCC Civil Contracting

ITG have provided outstanding ICT Services to RCCC since 2013. During this time, ITG have completed several major projects for our company including: Office 365 for Business – data migration, configuration and implementation. RCCC Website – design, development, administration, updates and backups. Server Upgrades – files share, backup systems, SSD and storage capacity. We have always found ITG technicians to be professional, courteous, and dependable.

Susan Debatian

Support Manager, Engagis

Engagis continually require smart hands Onsite computer technician to support our clients in New South Wales, Queensland, Victoria and other regional areas across Australia. ITG have helped Engagis provide great customer service to our clients. The reviews from our clients have been consistently positive and the team is always willing to go the extra mile to meet our clients needs. Thank you and we look forward to a long and mutually beneficial partnership between vendor and support provider.