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(4.9/5) Google Review Rating

Professional IT Field Services for Companies & MSPs

Broaden Reach, Exceed Client Expectations, and Scale Your Business

Tap into a national network of IT professionals, including customer service agents, field technicians, project managers, and recruiters, all equipped to represent your brand seamlessly and we are Just one call away to assist you.

Since 2006, ITG have been a trusted provider of comprehensive IT field services and onsite support for business clients in all states, major cities, and regional areas across Australia. Our team of dedicated IT professionals deliver high-quality onsite technical support including smart hands and outsourced business IT services that cater to our clients’ specific and diverse needs.

Jon Viney

Managing Director, ITG Onsite Technicians

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WHAT WE OFFER

IT Field Services Available Throughout Australia

The Complexity of Managing IT Teams Simplified

Manage Time, Pocket-Friendly Cost and Always Push the Growth.

Effortless Audits

Simplify vendor processes and dedicate your resources to acquiring more clients.

Comprehensive Coverage

Deliver IT services across Australia with seamless coordination in every region.

Straightforward Pricing

Enjoy transparent, upfront costs with no hidden fees or unexpected expenses.

Certified Professionals

Rely on skilled technicians to deliver expertise and represent your business .

Communication

Benefit from real-time updates to ensure tasks are completed accurately.

Custom Contracts

Customize agreements to align with your business’s unique goals and requirements.

OUR PARTNERS

We seamlessly collaborate with…

OEM Hardware Manufacturers

Top-tier OEM manufacturers nationwide seek expert installation services for seamless operations.

Outsourced IT & MSP Enterprises

IT firms and MSPs looking to extend services beyond geographical limits and increase reach.

Telecommunication Carriers

Telecom carriers need cabling and demarcation point services to enhance client offerings.

Property Management Companies

Real estate agencies looking to integrate technology and property management for optimal service.

Multisite & Franchise Owners

Franchise and multisite owners seeking consistent IT support across business locations nationwide.

ADVANTAGES

Why Choose Us?

 We are committed to providing reliable, professional and efficient onsite IT support and installation services. Whether you’re facing a minor issue or require a full site deployment, our team is dedicated to delivering fast and effective IT field services.

Years Experience

Technicians Nationwide

Service Requests & Projects

Google Review Rating

OUR WORK

Featured Case Studies

Major national and international companies across Australia rely on ITG and our partners.
Take a look at some of our recent work.

Spotlight: New Stores Full ICT Rollout

Spotlight required a complete ICT setup for new stores. ITG efficiently delivered cabling, networked computers, POS terminals, and EFTPOS machines to ensure smooth operations on time.

Telstra Stores & AusPost Shops: Ongoing Projects

ITG resolved ICT challenges at Telstra Stores and Australia Post Offices nationwide, tackling networking errors with a robust solution to ensure seamless service across all locations.

Headspace: Govt. Grant ICT Upgrades

Headspace used a $25K government grant to upgrade its ICT infrastructure. ITG strategically planned equipment purchases and optimized network setup, ensuring maximum value within budget.

EXPERIENCED, RELIABLE, FLEXIBLE, ONCALL

IT Solutions Delivered Nationwide: Expert Support Tailored for Your Business

Skilled Technicians Ready to Keep Your Business Moving Forward

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Efficient Support Systems

Streamline your IT needs with our responsive onsite technicians—no extra paperwork required.

Cost-Effective Strategies

Optimize your resources with our high first-call resolution success rate, saving time and money.

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Remarkable Performances

Rely on certified professionals for consistent service. Request the same technician anytime.

Flexible Service Models

From simple troubleshooting to complex multi-site fixings, we provide all solutions.

Transform IT Field Services into a Business Advantage

Unleash Growth Opportunities with Reliable Onsite IT Support

Take your business to the next level by partnering with our experienced IT field service team. We provide onsite technical support and solutions across Australia, ensuring seamless operations and minimizing downtime. From hardware installations to troubleshooting and system maintenance, our experts deliver fast, efficient service whenever and wherever you need it. Focus on growing your business while we keep your IT infrastructure running smoothly.

Testimonial
OUR CLIENT

Our Clients Trust Us Deliver Here’s What They Are Saying

Julie Downie

Practice Manager, Headspace
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In our experience ITG are professional, reliable and extremely competent. Their techsare proactive and think outside the box, coming up with excellent suggestions toresolve ICT issues and assisting us to make positive changes for the future. ITG areresponsive and always available to resolve ICT issues at short notice. Theirtechnicians are also very approachable and patient when explaining ICT issues toothers, who have limited knowledge. ITG are always a pleasure to work with.

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Peter Campbell

Director, RCCC Civil Contracting
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ITG have provided outstanding ICT Services to RCCC since 2013. During this time, ITGhave completed several major projects for our company including: Office 365 forBusiness – data migration, configuration and implementation. RCCC Website – design,development, administration, updates and backups. Server Upgrades – files share,backup systems, SSD and storage capacity. We have always found ITG technicians to beprofessional, courteous, and dependable.

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Susan Debatian

Support Manager, Engagis
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Engagis continually require smart hands Onsite computer technician to support ourclients in New South Wales, Queensland, Victoria and other regional areas acrossAustralia. ITG have helped Engagis provide great customer service to our clients.The reviews from our clients have been consistently positive and the team is alwayswilling to go the extra mile to meet our clients needs. Thank you and we lookforward to a long and mutually beneficial partnership between vendor and supportprovider.

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Craig Quarmby

Plastic & Reconstructive Surgeon
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"ITG has been outstanding from the start, tailoring their expertise to meet theunique needs of our plastic surgery practice. Their deep knowledge of medical ITsystems ensured seamless integrations, swift issue resolution, and exceptionalcybersecurity measures to protect patient data. Their prompt, reliable support andpatient-focused approach have streamlined our workflows, improved efficiency, andgiven us peace of mind. A truly invaluable partner in our success."

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Miriam Fletcher

Business Owner, Clarence Joint Therapy
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"ITG has been a game-changer for my physiotherapy practice, offering exceptionalservice with a personal touch. Their clear communication, prompt support, andability to simplify complex IT issues have been invaluable. They not only resolveproblems efficiently but also educate on best practices, empowering me withconfidence in IT management. Their expertise and strong data security measures havestreamlined operations, allowing me to focus more on patient care."

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TRUSTED BY THESE COMPANIES:

(4.9/5)

GOOGLE REVIEWS

Contact Us

Call the Office

0457 298 534

Head Office

14 Barellen Avenue, Buddina, QLD

Email Us

support@the-it-guys.com.au