Nationwide Onsite IT Support for Multi-Site Businesses & MSPs
Expand Coverage, Delight Clients, and Accelerate Business Growth
With one call, access a nationwide network of IT experts, from customer service specialists and field technicians to project coordinators and talent recruiters, all prepared to represent your brand effectively.
Since 2006, ITG have been a trusted provider of comprehensive IT field services and onsite support for business clients in all states, major cities, and regional areas across Australia. Our team of dedicated IT professionals deliver high-quality onsite technical support including smart hands and outsourced business IT services that cater to our clients’ specific and diverse needs.
GET YOUR FREE QUOTE TODAY
Tell us about the service you require. One of our dedicated team will get back to you ASAP.
What we offer
Onsite IT Support Services Available Throughout Australia
Smart hands
Troubleshooting & Diagnosis
Managing in-house IT staff can be challenging.
Recruitment, onboarding, and training consume valuable time and incur significant costs.
Routine Audits
Simplify vendor management, freeing up time to focus on acquiring new clients.
National Coverage
Expand your services nationwide, covering every region across Australia with ease.
Transparent Pricing
Enjoy clear and upfront billing with no hidden costs or surprise expenses.
Skilled Technicians
Rest assured knowing certified onsite technicians represent your business with expertise.
Proactive Support
Expect proactive communication that ensures tasks are completed successfully on the first visit.
Custom Agreements
We tailor our service agreements to meet your unique requirements and business needs.
OUR PARTNERS
We seamlessly collaborate with…
OEM Hardware Manufacturers
Top-tier OEM manufacturers nationwide seek expert installation services for seamless operations.
Outsourced IT & MSP Enterprises
IT firms and MSPs looking to extend services beyond geographical limits and increase reach.
Telecommunication Carriers
Telecom carriers need cabling and demarcation point services to enhance client offerings.
Property Management Companies
Real estate agencies looking to integrate technology and property management for optimal service.
Multisite & Franchise Owners
Franchise and multisite owners seeking consistent IT support across business locations nationwide.
Advantages
Why Choose Us?
Years Experience
Technicians Nationwide
Service Requests & Projects
Real Client Rating
OUR WORK
Featured Case Studies
Major national and international companies across Australia rely on ITG and our partners. Take a look at some of our recent work.
EXPERIENCED, RELIABLE, FLEXIBLE, ONCALL
Australia-Wide Onsite IT Solutions You Can Trust
Expert Technicians Available Anytime, Anywhere to Keep Your Business Running Smoothly
Streamlined Efficiency
Tired of the vendor hassle? Our onsite technicians are ready to provide quick, hassle-free support whenever you need it—no extra paperwork involved.
Optimized Cost Efficiency
With a first-call resolution rate, we tackle your IT needs efficiently, ensuring you save both time and money with every service request.
Consistent Excellence
Trust in our technicians’ expertise and reliability. If a technician delivers great service, you can request them again for future support.
Boundless Service Flexibility
Whether you need a quick fix or a complex multi-site solution, we’ve got you covered. Request the same technician for continuity and dependable results.
Optimize Your IT Infrastructure with Onsite Support
Reliable, Smart Hands IT Assistance for Growing Businesses
Ensure your business runs smoothly with expert onsite IT support tailored for efficiency and reliability. Our skilled technicians provide direct, in-person assistance to resolve IT issues, implement system upgrades, and perform proactive maintenance. By addressing problems on-site, we minimize downtime, optimize performance, and keep your technology running at its best.
From troubleshooting hardware failures to configuring networks and workstations, our team delivers fast, effective solutions right where you need them. With nationwide coverage and rapid response times, we help you stay ahead in an ever-evolving digital landscape—so you can focus on growing your business while we handle your onsite IT support needs.
OUR CLIENT
Our Clients Trust Us Deliver Here’s What They Are Saying
Julie Downie
Practice Manager, Headspace
In our experience ITG are professional, reliable and extremely competent. Their techsare proactive and think outside the box, coming up with excellent suggestions toresolve ICT issues and assisting us to make positive changes for the future. ITG areresponsive and always available to resolve ICT issues at short notice. Theirtechnicians are also very approachable and patient when explaining ICT issues toothers, who have limited knowledge. ITG are always a pleasure to work with.
Peter Campbell
Director, RCCC Civil Contracting
ITG have provided outstanding ICT Services to RCCC since 2013. During this time, ITGhave completed several major projects for our company including: Office 365 forBusiness – data migration, configuration and implementation. RCCC Website – design,development, administration, updates and backups. Server Upgrades – files share,backup systems, SSD and storage capacity. We have always found ITG technicians to beprofessional, courteous, and dependable.
Susan Debatian
Support Manager, Engagis
Engagis continually require smart hands Onsite computer technician to support ourclients in New South Wales, Queensland, Victoria and other regional areas acrossAustralia. ITG have helped Engagis provide great customer service to our clients.The reviews from our clients have been consistently positive and the team is alwayswilling to go the extra mile to meet our clients needs. Thank you and we lookforward to a long and mutually beneficial partnership between vendor and supportprovider.
Craig Quarmby
Plastic & Reconstructive Surgeon
"ITG has been outstanding from the start, tailoring their expertise to meet theunique needs of our plastic surgery practice. Their deep knowledge of medical ITsystems ensured seamless integrations, swift issue resolution, and exceptionalcybersecurity measures to protect patient data. Their prompt, reliable support andpatient-focused approach have streamlined our workflows, improved efficiency, andgiven us peace of mind. A truly invaluable partner in our success."
Miriam Fletcher
Business Owner, Clarence Joint Therapy
"ITG has been a game-changer for my physiotherapy practice, offering exceptionalservice with a personal touch. Their clear communication, prompt support, andability to simplify complex IT issues have been invaluable. They not only resolveproblems efficiently but also educate on best practices, empowering me withconfidence in IT management. Their expertise and strong data security measures havestreamlined operations, allowing me to focus more on patient care."
TRUSTED BY THESE COMPANIES:
Contact Us
Call the Office
(07) 3041 1315
Head Office
14 Barellen Avenue, Buddina, QLD
Email Us
support@the-it-guys.com.au
